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Privacy Policy

Welcome to the PROH Outreach.

PROH Outreach wants to protect the privacy of visitors to our website. The information users voluntarily share with us will be used to improve the quality of our services and to promote public understanding and education about the impact of tennis on people's lives. PROH Outreach has adopted the following privacy policy governing its website. This Privacy Policy applies to Personal Information collected or processed through this website and any other PROH Outreach-operated website. Users who have provided us contact information will be informed upon changes to our Privacy Policy.

"Personal Information" is information that identifies or relates to a particular individual. Examples of Personal Information include, among others:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Online identifiers

We use Personal Information for the following purposes:

  • Providing our Site to you

  • Analyzing, administering, and improving the Site and our services to users

  • Enabling secure use of the Site

  • Sending information and promotional materials by mail or email

  • Protecting our rights or our property

  • Meeting legal obligations

  • For other purposes related to the reasons for which you provide Personal Information

What personally identifiable information does PROH Outreach collect from me?

PROH Outreach respects the personal privacy of the visitors to our website. We believe keeping your information private and in a secure environment is very important. When you browse the informational portion of our website, you do so anonymously. Personal information is not collected, unless you voluntarily provide us with that information as described below. To participate in our Community, you must provide an email address or user name, and a password. (Please note that it is not a closed community and posts can be found via search engine outside of the website.) We will not share with third parties your name, street address, telephone number or email address without your consent. We do not sell or rent your personal information. We provide no mechanism for an advertiser to reach you, unless you sign up directly with an advertiser or outside vendor.

In order for the PROH Outreach's website,, apps and other digital platforms to improve its performance and design and to provide you with better services, we track anonymous aggregate usage information through analysis of log files. The type of information collected is basic statistical data, such as channels and sections viewed, time of access and amount of time, search phrases used to reach PROH Outreach's website, browser type, and anonymized data from users. This information is not personally identifying you in any way, and we cannot get back to you, the user, through this data. We use this aggregated and anonymized information in order to learn what are the most popular sections of our website, for general promotional purposes, and for making decisions about the future strategy and direction of the website. The aggregated and/or anonymized information may also be shared with third parties to promote PROH Outreach services and the website or to add to general knowledge concerning the public's need.

What happens when I sign up with PROH Outreach online?

User records are kept in the strictest of confidence. At times, we select and offer portions of our mailing list to carefully screened organizations that we believe may interest you. We may also ask you to consent to participate in external research related to your records. If you do not want to receive this information, or if you would like to have your name removed from future communications, please let us know by sending an email to

What is a cookie and how does the Foundation use them?

When you voluntarily join, make a donation, or purchase an item from PROH Outreach on, a cookie is placed on your computer hard drive. A cookie is a small amount of data stored as a text file. The data contains a unique identification number assigned by our system that recognizes your browser when you come to our computer but does not recognize you as an individual. These cookies remain on your system and are automatically retrieved when you return to our website at a later time. We use cookies to remind us of who you are in order to send you information you have requested and deliver to you a more personalized service. The cookie also allows us to automatically log you in to certain sections of our website without having you re-enter user name information for each return visit.

You may choose to set the Internet properties of your computer so that you are alerted each time a cookie is being stored on your computer or you may choose to prohibit the collection of cookies all together. In addition, you may delete cookies that have already been stored on your hard drive. If you do prohibit the collection of cookies, understand that you will need to re-enter your email and other information each time you go to the portion of our website that requires the input of identifying information.

How do I change my personal information or stop receiving online information from PROH Outreach?

If you need to change your personal information, you may do so at any time by simply going to the part of the website where you registered for or purchased items by entering the corrected information.

How does PROH Outreach protect my confidential information?

If you have shared with us your credit card number in order to purchase an item from our online store or to make a donation to PROH Outreach, your credit card number is stored on a secure server and is protected by firewalls. PROH Outreach uses computer encrypted technology to protect your information and this information is kept confidential. PROH Outreach sometimes contracts with outside vendors and business partners to fulfill customer services and hosting services on the website. When we do so, we enter into confidentiality and non-disclosure agreements with all vendors stating that they will hold information received through our website confidential and will not sell or share user information to any third party or use the information for their own personal use. All employees of the PROH Outreach are held accountable for our privacy principles and each employee is personally responsible for maintaining customer confidence in the company.

Despite these efforts to store Personal Information in a secure operating environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information. We do not represent or warrant that Personal Information about you will be protected against, loss, misuse, or alteration by third parties.

PROH Outreach may disclose information to law enforcement and other governmental or court authorities in the rare case when we are required to do so or if there is reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) PROH Outreach's rights or property, other website users or anyone else that could be harmed by such activities.

How are children who use PROH Outreach's website protected?

PROH Outreach is concerned about the safety of minors who use the Internet. We want you and your family to feel secure when visiting our website. Children under 13: Do not send us any information about yourself or your family if you are under age 13 — including information like your name, address or email address — unless you have asked your parents for permission to do so. PROH Outreach will not knowingly request personal identifying information from children under the age of 18 without parental consent. If we learn that we have personal information from a child under 18, we will delete that information from our database as soon as possible. The Community Forums and Chat Rooms are intended for use by people age 13 or older.

Linked Internet Websites

PROH Outreach hyperlinks to numerous websites that we believe are of interest to people with struggling youths. We do not control the privacy policies of business partners, advertisers, sponsors, or other websites to which we may provide hyperlinks, and the privacy policies of any of these third parties may differ from ours. When you hyperlink to the website of one of our business partners, advertisers, sponsors, or other websites, you are subject to their privacy policies and not those of PROH Outreach. PROH Outreach is not responsible for such provisions and expressly disclaims any and all liability related to the privacy policy or practices of such other websites.

Where Should I Go If I Have A Question Or A Complaint About PROH Outreach's Privacy Policy And Practices?

If you have questions or a complaint about the Foundation’s Privacy Policy and Practices, please contact the Foundation by email ( or telephone (1-757-842-6163) or letter.

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